Sticky Questions About Your Success Rates

Sooner or later, some smarty-pants type is going to hand you an objection disguised as a sticky question that goes something like this:

“What kind of success rates have you had?”

And if you are like many other small biz owners, entrepreneurs, or sales people that are so busy “doing” the business there’s little time to compute all that stuff, you’ll probably want to swat them away like a pesky fly.

But if truth be told, that smarty-pants type could be your new BFF, or a least be on the road to becoming a new customer.

We say this because when someone ask you that question—what kind of success rates have you had?—you have three options:

  1. Tell them you don’t know.
  2. Fudge some numbers.
  3. Keep the conversation going with an open-ended question.

If you’ve been involved with SalesPartners-Troy for any length of time, you know #3 is the answer we want you to pick. “Keep the conversation going” will always further your interests as a sales person. And just to make it a bit easier (since we know you are busy “doing” your business) here are two variations of the same question you could ask:

  1. What kind of “success” do you mean?
  2. How do you define “success”?

JUST FOR TODAY:  Take ten minutes to write out at least five more open-ended questions you could ask when someone asks you about your success rates. Make at least one of them totally ridiculous, just so you can laugh about it.

♦ ♦ ♦ ♦

This is an example of the topics we deal with each week in the SalesPartners Troy Sales Mastery classroom. You’re invited to experience one session as our guest, to make sure it’s a “fit” for you. Contact Us for details and upcoming dates.

This entry was posted in Handling Objections, Indecision, Little Voice Mastery, Sales, Sales Mastery, Sales Tips, Sales Training, Success & Failure and tagged , , , , , , , , , , , , . Bookmark the permalink.

2 Responses to Sticky Questions About Your Success Rates

  1. readysetmail says:

    Such great answers. Instead of “guessing” and “hoping” that you have what he/she wants to hear you find out what they are really looking for so you can give it to them. You guys are so great! I’m so glad I went to your Sales Mastery class. Best class I ever took. It still makes a difference in my life EVERY day!!!!!

  2. Thanks so much for this! We would love a video testimonial, if you are willing – please let us know!

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